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      Cox Communications

      Part of Cox Enterprises

      Engaged employer

      Cox Communications reviews

      Big changes - Customer Retention Representative Cox Communications Employee Review

      2.0
      21 Aug 2015
      Customer retention representative
      Recommend
      CEO approval
      Business outlook

      Pros

      They have the best internet and at one time was a great company to work for. One plus was being able to work from home.

      Cons

      I used to be proud to say I worked there but my last year of 5 they changed so much I was embarrassed to have anyone know. Was once a great company that cared about employees and cudtomers. No longer!

      Explore other reviews about Cox Communications

      5.0
      15 Apr 2026
      Manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Office, pay, benefits, culture is great

      Cons

      Company changes are creating disruption

      4.0
      20 Jun 2026
      Field engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Learned alot with 20+ years with the company, fun place to work, meet great people, Awesome pay.

      Cons

      Management will throw you under the bus to save themselves, will not stick up for employees, supervisor yelling at team meetings, slamming things around and acting childish. Best micromanager out there.

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