Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Cox Communications

      Part of Cox Enterprises

      Engaged employer

      Cox Communications reviews

      I love it so far - Customer Retention Agent Cox Communications Employee Review

      5.0
      7 Apr 2021
      Customer retention agent
      Recommend
      CEO approval
      Business outlook

      Pros

      - The training is adapted to new & experienced people. - The trainers are very down to earth. - The fact that the company is very family oriented is huge and makes me feel I joined the right company. - The onboarding team was so helpful and talk to you like they really want you to be part of the team vs just another applicant. - They make the ambiance around you feel warm and welcoming.

      Cons

      - You have to write cons. - By working here you are less likely to get hit by lightning and thus less likely to become the flash.

      avatar
      Cox Communications Response
      5y
      Thanks for the kind words! It's great to hear that your Cox career journey is off to a great start. Employees are the heartbeat of our company and we're proud to know that you feel happy and valued at Cox. We appreciate you sharing your feedback on your trainer, and we will make sure to pass that along to their manager. Thanks for your commitment to building a better future. Keep up the great work!

      Explore other reviews about Cox Communications

      5.0
      8 May 2026
      Senior manger
      Recommend
      CEO approval
      Business outlook

      Pros

      Great environment - supportive management and executive staff - integrity driven company

      Cons

      none - was a great experience

      4.0
      20 Jun 2026
      Field engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Learned alot with 20+ years with the company, fun place to work, meet great people, Awesome pay.

      Cons

      Management will throw you under the bus to save themselves, will not stick up for employees, supervisor yelling at team meetings, slamming things around and acting childish. Best micromanager out there.

      See reviews by: Helpful|Rating|Date|All
      Related searches: Cox Communications jobs | Cox Communications salaries | Cox Communications benefits | Cox Communications interviews | Cox Communications conversations
      Cox Communications reviewsCox Communications Customer Retention Agent reviewsCox Communications review