Watch out- Private company under a violent restructuring & a low advancement rate is hurting the culture. - Administrative Cox Communications Employee Review

1.0
1 Jun 2014
Recommend
CEO approval
Business outlook

Pros

Free cable wasn't worth over 15 years of lost opportunity. See the long Cons list.

Cons

1) Metrics aren't evaluated with consistency- people saw that what "Meets Expectations" one year was changed the next year on a whim, in favor of the company. This was strategic to get people to not be able to make the move to a different location (12 of 19 call centers are closing). 2) Management can't connect on LinkedIn.com- it's against corporate policy to be a referral, which is a strain among co-workers when they can't see their boss the way they once did after being denied "a friend request" on a professional website (multiple people are talking about this cultural issue). *Also, this will hurt you when trying to look for work outside of the company, when you can't use your supervisor as a reference.* 3) Company is private and shedding perks left a right and the company will surely do this much faster and without notice (as compared to a publicly trader company) than other companies in recent years. 4) No internal advancement- the percent of employees growing with the company is astoundingly low- HR hires outside of the company and this is a major mistake (rehiring more often than necessary). Hiring within is not a culture here because they don't want to give a raise- this is evident in other reviews on glassdoor for Cox. 5) Pay is sub-par for the telecom industry and those that are looking to keep a job must take a pay cut to a new city (15-25%). Oh wait, that isn't all, you must have to reapply for your same job.

Explore other reviews about Cox Communications

5.0
20 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great company with a supportive and collaborative work environment. The leadership team values employees and encourages professional growth

Cons

I can not think of any negative things.

4.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Learned alot with 20+ years with the company, fun place to work, meet great people, Awesome pay.

Cons

Management will throw you under the bus to save themselves, will not stick up for employees, supervisor yelling at team meetings, slamming things around and acting childish. Best micromanager out there.

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