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      Cox Communications

      Part of Cox Enterprises

      Engaged employer

      Cox Communications reviews

      Employee - Customer Service Representative Cox Communications Employee Review

      3.0
      20 Mar 2019
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Free cable and internet services.

      Cons

      Due to they monitor websites and do not like negative content. Salary is low compared to other jobs in area. Shift bids every 6 months hard to schedule medical appts and time off.

      Explore other reviews about Cox Communications

      5.0
      28 Jun 2026
      Director, product management
      Recommend
      CEO approval
      Business outlook

      Pros

      Really great culture & benefits. Part of a great team.

      Cons

      Going to be merged with Charter. Major changes heading our way.

      4.0
      20 Jun 2026
      Field engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Learned alot with 20+ years with the company, fun place to work, meet great people, Awesome pay.

      Cons

      Management will throw you under the bus to save themselves, will not stick up for employees, supervisor yelling at team meetings, slamming things around and acting childish. Best micromanager out there.

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