Worst Job Ever Had - Technical Support Cox Communications Employee Review

1.0
3 Dec 2017
Recommend
CEO approval
Business outlook

Pros

The benefits were great.

Cons

Tech Support doesn't mean tech support; it means sales. Yes, you help people fix their cable, internet and phone issues, but they also expect you to sell upgrades. You also can't get anywhere else in the company without brown nosing any and all of the managers and VPs. If you only do good work, you'll never be seen.

Explore other reviews about Cox Communications

5.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits, competitive environment and good growth potential.

Cons

Can be stressful at times, with every month being a new race to the end with no real end in sight. Constant need to stay motivated towards one goal.

4.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Learned alot with 20+ years with the company, fun place to work, meet great people, Awesome pay.

Cons

Management will throw you under the bus to save themselves, will not stick up for employees, supervisor yelling at team meetings, slamming things around and acting childish. Best micromanager out there.

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