Collections advisor - Customer Service Representative Cox Communications Employee Review

2.0
18 Nov 2017
Recommend
CEO approval
Business outlook

Pros

Decent sized cubicle and even easier to complete the task assigned collecting money . Okay benefits and PTO is good.

Cons

Beware ... clicking is rampant in this department and very much the words you say will be repeated watch them . Matter of fact this part of Cox should be avoided there are lots of other jobs open in the company. Stay clear or you will get drawn in .

Explore other reviews about Cox Communications

5.0
2 Mar 2026
Recommend
CEO approval
Business outlook

Pros

I had a great experience and benefitted from great leadership, progressive growth opportunities, and exceptional colleagues. The company cares about its employees, and offers exceptional benefits.

Cons

The recent news of the merger (ok, let's be honest...acquisition) by Charter has many people worried about the future and preparing for the worst. There will undoubtedly be cultural changes and I know many people will be frustrated by the new norm.

4.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Learned alot with 20+ years with the company, fun place to work, meet great people, Awesome pay.

Cons

Management will throw you under the bus to save themselves, will not stick up for employees, supervisor yelling at team meetings, slamming things around and acting childish. Best micromanager out there.

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