Broken promises!!! - Tech Support Cox Communications Employee Review

Training is all over the place, having to sell to customers when their already calling about issues with the services they already have, was not ever told during interview this was a 24 hr call center, benefits not that good at all compared to other companies didn't learn how to key orders until the end of training, coaches are some timing except one!!! Training cut short and we was put on the floor because they was short on the floor when most of us still had no ideas what we was really doing!