A challenging yet rewarding workplace. - Technical Support Representative Cox Communications Employee Review

5.0
28 Nov 2011
Recommend
CEO approval
Business outlook

Pros

Lots of vacation time, good benefits, hours that rarely change. Get to work indoors in a nice office building. The pay can't be beat for the type of work being done.

Cons

The days drag on and on and working in a call center really is soul-draining work. The customers are rude and entitled and think that they own you.

Explore other reviews about Cox Communications

5.0
28 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Really great culture & benefits. Part of a great team.

Cons

Going to be merged with Charter. Major changes heading our way.

4.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Learned alot with 20+ years with the company, fun place to work, meet great people, Awesome pay.

Cons

Management will throw you under the bus to save themselves, will not stick up for employees, supervisor yelling at team meetings, slamming things around and acting childish. Best micromanager out there.

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