Great benefits and pay, but metrics are challenging - Customer Advocacy Specialist Cox Communications Employee Review

4.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits, Great pay, Was able to work from home

Cons

Hard to meet all metrics, Hard to get assistance when unknown troubles come up, management is not always responsive

Explore other reviews about Cox Communications

5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great culture, pay and benefits

Cons

Selling out to Charter so many will be displaced.

4.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Learned alot with 20+ years with the company, fun place to work, meet great people, Awesome pay.

Cons

Management will throw you under the bus to save themselves, will not stick up for employees, supervisor yelling at team meetings, slamming things around and acting childish. Best micromanager out there.

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