Awesome employer until I came back from a medical leave and had to get hired again - Customer Service Representative Cox Communications Employee Review

3.0
11 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Benefits and generous pto from day one

Cons

Whatever role you start in will likely be the same one you finish in unless you know someone, an interview can go amazing but you still don’t get picked to ever leave tier 1 which feels a lot like kindergarten.

Explore other reviews about Cox Communications

5.0
25 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Compensates generously, prioritizes employees and DEI, crazy good benefits, opportunity for growth. You're recognized for your contributions.

Cons

Not immune to downsizing/sales. There are people there that should have been put on PIP plans, but sometimes there is a reluctance to do that.

4.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Learned alot with 20+ years with the company, fun place to work, meet great people, Awesome pay.

Cons

Management will throw you under the bus to save themselves, will not stick up for employees, supervisor yelling at team meetings, slamming things around and acting childish. Best micromanager out there.

See reviews by: Helpful|Rating|Date|All