Completely toxic and dysfunctional environment - Anonymous employee Covera Health Employee Review

Thank you for sharing your candid feedback. I appreciate your perspective on our culture and leadership challenges. As someone who joined Covera's leadership team within the past year, I value hearing these insights that help us improve. I am not sure when you exited the organization, but we've been focused on several organizational improvements: We recently implemented a structured career framework with consistent leveling across the organization. Our new Head of Talent Acquisition is working with leaders to create clearer job descriptions and growth paths for each role. I'm pleased to share that we did commit to a timely annual review cycle, including a merit increase for team members who contributed to our 2024 achievements. All employees received written and verbal feedback to support their continued development. In 2024, we launched a formal bonus program to recognize our collective efforts. We've also enhanced our benefits package, which includes fully-covered healthcare options, strong FTO policies, an improved parental leave, and stipends for learning and remote work. Your perspective on our culture is concerning and important for us to hear. Since joining, I've been conducting 1:1 feedback sessions with team members to better understand their experiences. We're committed to building an inclusive environment that reflects our company values in everyday interactions. Regarding strategic direction, we're working with senior leadership to improve communication around shifting priorities and provide better context for decisions. We've made our OKRs transparent and are having regular conversations about progress and adjustments as our landscape evolves. Thank you for taking the time to share your experience. While I understand you've moved on from Covera, I'm always open to further conversation if you'd like to share additional thoughts on how we can continue to improve. Carrie Walecka Chief People Officer