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CoventBridge Group appreciates thoughtful feedback. To address your review, numerous clients have either increased, or committed to, new programs with CoventBridge over the past few months, and with that, we are proactive in hiring additional staff to meet our clients’ needs. We take a targeted approach to adding staff, so assignments are more balanced for our investigators, rather than over utilizing some and underutilizing others. The production Compensation Incentive Plan indeed provides financial incentives for investigators to achieve bonuses related to their efficiency and many have enjoyed those rewards. Safeguards are built into the program to ensure efficiency is tracked fairly and accurately, and the vast majority of investigators achieve the minimum target levels. Efficiency and productivity are key drivers for strong financial performance, which funds growth through future investment in our people and other capital projects. We welcome feedback, but strongly prefer to receive it through one of many methods available to all our staff. If necessary, employees can anonymously submit feedback, concerns or new ideas to better our organization. The link to the intranet can be found in the monthly employee newsletter, or you can reach out to Employeeappreciation@coventbridge.com for more details. Thank you, Doug Merriman, Chief Operating officer