Get out while you can. - Investigator CoventBridge Group Employee Review

1.0
13 Aug 2016
Recommend
CEO approval
Business outlook

Pros

1 to 3% 401k match and 1/3 of you health insurance paid for...that's it

Cons

As of the merger: the investigators lost 6 paid holidays (had 8 now only Christmas and Thanksgiving. Now forced to work with threat of firing) PTO rollback, travel time is a thing of the past as its report time ( state minimum wage with first 2 hours of travel free and 4 mins per hour of report time paid), We lost our per diem and the oh so generous .15-.18 cents per a mile. We did get a gas card and are now required to enter our odometer reading on every transaction inside the gas station and hold the receipt. Don't run your vehicle when it is 100+ degrees or -20 you will not be paid. We also got a shinny new iphone 6 so they can track your every move and even turn the camera on. New health insurance is garbage. ICS was the joke of the PI industry and the client hate us but we have size and coverage. That only lasts so long when the find out their cases are being ghosted buy half the company, claimants not videoed because of the upload time, investigators are told to go out when the claimants are not home just to vary / burn the hours and to lie in their reports (yes lie with a wink and a nod). How many times can we send the same guy to the door to confirm home on a 3 or 4 day case with out getting burned...lol. Poorly trained inexperienced management but they all think they are top notch seasoned investigator. Come and work with me one day in the projects and I will send you home crying. Investigator review board is a sham just yes men for the management. IT or video production could not find their way out of a paper bag and will not answer your calls. Management will throw you under the bus fast as they can...all problems stem from the investigator yeah yeah that's the ticket.

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CoventBridge Group Response
9y
CoventBridge would like to connect on additional feedback regarding your above review. Please reach out to us at EmployeeInquires@coventbridge.com. Thank you.

Explore other reviews about CoventBridge Group

5.0
12 Jul 2025
Recommend
CEO approval
Business outlook

Pros

People are generally super helpful. External customer service, and internal customer.

Cons

Work can be either overwhelmingly busy or completely scarce.

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CoventBridge Group Response
10mo
In the investigator industry, the volume and type of work can vary due to factors outside of our control, such as client needs, case locations, and seasonal demand. While we cannot eliminate these fluctuations, we are committed to doing everything we can to keep our investigators working consistently. This includes securing new clients, maintaining strong relationships with existing clients, and delivering high-quality results that generate additional opportunities. Our goal is to minimize downtime and create as much stability as possible in an inherently variable industry. We genuinely value constructive feedback, as it helps us grow and improve. We love hearing that the culture we have created has been helpful and supportive.
1.0
8 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Nothing at all, no pros working here.

Cons

So many! Working 12-14 hour days, a terrible salary, working weekends to keep up, Zero work life balance, more and more work added daily . Micromanaged 24/7 on top of a below industry standard salary. Management plays favorites. No time to work with employees but still expected too. High turnover rate.

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CoventBridge Group Response
2mo
Thank you for taking the time to leave us a review. At CoventBridge Group, we recognize that our industry may be more demanding at times, and employee hours vary based on our clients' needs and assignments at the time, but do not want anyone feeling “overworked”. When our employees have management concerns, we encourage them to escalate them to Human Resources so they can be addressed quickly. Your constructive feedback helps us identify areas where we can do better. If you'd like to connect with us, please contact us at employeeappreciation@coventbridge.com.
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