Great Management until they chose a new GM - Front Desk Representative Courtyard Employee Review

4.0
11 Nov 2024
Recommend
CEO approval
Business outlook

Pros

Co-workers were great to work with Amenities were okay Hotel discount was eh

Cons

Bad choices of upper management lead to GM leaving position and the new one was bad

Explore other reviews about Courtyard

5.0
20 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Team-oriented Stable Hospitality-focused Growth-minded Flexible

Cons

Fast-paced Demanding Understaffed Repetitive Weekend-heavy

2.0
19 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The guests were always lovely, and made the job fulfilling.

Cons

Management was awful, no support from them. Favoritism, enabling one person something but not the other. No structure; expectations and rules change by the day. Upper management turns a blind eye to misconduct and abuse of all forms. No loyalty from the company to its employees. Wage theft, illegal time clock adjustments, sexual harrassment from superiors, hostile work environment, all condoned by upper management.

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