Stretched thin - Front Desk Supervisor Courtyard Employee Review

3.0
30 Jun 2023
Recommend
CEO approval
Business outlook

Pros

Hotel discount benefit is the only pro

Cons

Stretched thin. You wear many hats and are constantly putting out fires, overcompensating for call outs. Holiday pay was strange, doesn’t start until after intro period so if you work a holiday, you don’t get that extra hourly.

Explore other reviews about Courtyard

5.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good company to work with. Very Positive

Cons

Very tough and demanding wirk schedule

2.0
19 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The guests were always lovely, and made the job fulfilling.

Cons

Management was awful, no support from them. Favoritism, enabling one person something but not the other. No structure; expectations and rules change by the day. Upper management turns a blind eye to misconduct and abuse of all forms. No loyalty from the company to its employees. Wage theft, illegal time clock adjustments, sexual harrassment from superiors, hostile work environment, all condoned by upper management.

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