Toxic environment - Customer Service Representative Corpay Employee Review

1.0
17 Aug 2020
Recommend
CEO approval
Business outlook

Pros

Scope to learn new things outside of own role, professional atmosphere

Cons

Toxic atmosphere masked by professional exterior. Bullying tactics by old management team members and HR blind to employees who need support. Company focused on keeping sales teams happy with low pay brackets for other supporting departments. One of the worst positions I’ve ever held and looking at recent reviews I don’t believe it’s changed very much. If the same management remain in place then it probably never will.

avatar
Corpay Response
5y
Thank you for the review and I am sorry that you did not have a positive experience while working for the FLEETCOR team. We continue to review and enhance our employee experience programs and are committed to support our people first.

Explore other reviews about Corpay

5.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work is cool, people are cool.

Cons

Can't really think of any.

avatar
Corpay Response
1d
Thank you for sharing your feedback and for everything you do at Corpay. We’re glad to hear you’ve had a positive experience, especially with the work and your colleagues. Enjoying your work and working with great people can really boost job satisfaction. It’s great to know you don’t have any major concerns right now. Your feedback shows how important it is to create a place where people enjoy their work and the team around them. These things help make our workplace energizing, collaborative, and rewarding. We appreciate your perspective and your willingness to share it. Feedback like yours helps highlight the aspects of the employee experience that are making a positive impact.
3.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance was great and my management team was great until they started laying them off.

Cons

This company does massive layoffs, they are not tied to performance or productivity.

avatar
Corpay Response
1d
Thank you for sharing your feedback and for your contributions at Corpay. We appreciate your recognition of the strong work-life balance and management support you experienced. It is valuable to know that aspects of your time here were positive and well-supported. At the same time, we understand how deeply that experience can change when repeated layoffs begin to affect not only teams, but also the leaders and managers employees rely on most. When layoffs feel widespread and disconnected from performance or productivity, it can create a strong sense of instability and uncertainty for everyone who remains. Employees want to believe that hard work, consistency, and contribution matter, and when that connection feels unclear, it can seriously impact morale, trust, and long-term confidence in the organization. Your feedback highlights the significant impact leadership decisions have on the employee experience. Even with a strong team culture, workforce reductions can overshadow daily positives and leave employees feeling unsettled or undervalued. The loss of trusted colleagues can make it challenging to maintain engagement, support, and balance. Thank you for sharing your perspective and advice. Your feedback underscores the importance of employees feeling heard and respected during major decisions. It also reminds leadership to listen closely to those closest to the work and culture.
See reviews by: Helpful|Rating|Date|All