Since the company was sold to private equity, Cornerstone has steadily lost what once made it a strong, employee-focused organization.
Decision-making has become increasingly short-term and cost-driven, often at the expense of product quality, customer trust, and employee morale. Repeated restructurings, layoffs, and org changes have created constant uncertainty, while leadership messaging continues to emphasize “growth” and “transformation” without addressing the real operational impact on teams.
There is a growing disconnect between executive leadership and day-to-day reality. Teams are asked to do more with fewer resources, support increasingly complex products, and absorb acquisitions without proper planning, documentation, or ownership clarity. This results in burnout, slower delivery, frustrated customers, and avoidable escalations.
What’s most concerning is the erosion of culture:
• Psychological safety has decreased
• Transparency has declined
• Long-tenured employees feel undervalued or pushed out
• Knowledge and experience are being lost faster than they are replaced