From Haines Watts to WTF - Accounts Assistant Cooper Parry Employee Review

Thanks for taking the time to share your thoughts. We’re really sorry to hear that your experience didn’t live up to what you expected, or what we want for anyone who works at CP. We’re glad the team, socials and office vibe landed well, but that shouldn’t overshadow what matters most: feeling supported, valued and clear on how things work day to day. You’ve raised some important points, and we want to address them openly. You’re right that we’ve grown quickly, and that brings both excitement and challenges. If the integration process felt disorganised or unclear, that’s on us. We’re tightening how we bring new teams into CP so the structure, communication and support feel consistent, organised and inclusive. Hive should never feel like a box ticking exercise. If it came across as performative, that’s something we take seriously. We’re improving how we share what happens with that feedback so people can clearly see the actions taken, what’s in progress, and where things still need work. We’re also sorry your experience of benefits, pay and workload didn’t match expectations. Benefits shouldn’t feel like they’re disappearing, and workloads shouldn’t push anyone into regularly working in their own time. We’re challenging ourselves on resourcing, realistic budgets, fair pay and how we support wellbeing, because these things matter. And we hear your point about leadership. While many leaders across CP are doing great things, not everyone will feel that consistently. Bridging the gap between the intent behind decisions and the lived experience people have day to day is a big focus for us, and it ties directly into improving communication, integration and how we act on feedback overall. Your feedback matters. Even though your time with us wasn’t what we hoped it would be, we appreciate you being open and honest. If you’d be willing to share more so we can learn from your experience, you’re welcome to reach out confidentially to Caroline Jones (carolinej@cooperparry.com) or thepeopleteam@cooperparry.com. We genuinely want to hear it.