CEO doesnt understand business - Customer Success Conversica Employee Review

1.0
3 Jan 2023
Recommend
CEO approval
Business outlook

Pros

On the surface an interesting company.

Cons

CEO does not understand business, too focused on the next shiny thing v/s building a real business.

Explore other reviews about Conversica

5.0
18 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Supportive and collaborative team culture Clear processes for onboarding and troubleshooting Opportunities to develop technical and SaaS skills Exposure to CRM tools like Salesforce, HubSpot, and other CRMs. Flexible remote work options

Cons

No cons for me. :)

5.0
12 Sept 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

New CEO is sharp and focused, you can feel the momentum picking up Overall leadership is approachable and easy to reach out to Teammates are hardworking, collaborative, and genuinely care. Interesting space to work in (Ai + tech) with projects that move quickly Fully remote with solid benefits Opportunity to make an impact

Cons

Not the right place if you want everything handed to you - you have to be ok with figuring thing out on your own sometimes. Small team means you often wear multiple hats - something I enjoy, but others may not Fully remote setup isn't for everyone It can be a lot at times, but if you like solving problems and taking ownership, it's rewarding.

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