Kinda hate wroking here - Retail Sales Representative Connectivity Source Employee Review

All the shadiness. Because of all the metrics that we are required to hit, there have been times where we add thing like insurance onto people's lines without them knowing. Also even if a customer is looking for a phone that we have 10 of, if they don't want any accessories or anything then we tell them that we don't have any. Hate having to lie to customer's faces. Also if you don't meet a specific metric, they don't pay your compensation, though i believe that's more of a T-Mobile thing then CS.