Toxic experience that started as hope - Anonymous employee Connections NW Employee Review

1.0
3 Nov 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The client's are wonderful and the work itself is deeply meaningful. I genuinely value the opportunity to make a difference and have met a few coworkers who are compassionate, hardworking and truly care about the people we serve. Work life balance is also a huge plus.

Cons

What began as a hopeful experience turned into one of the most draining jobs I have ever had and I feel it is time to speak the truth. The internal culture of the administrative team is toxic, with bullying, gossip, and clear favoritism. Certain staff are allowed to behave unprofessionally without consequence, while others have faced retaliation from coworkers fueled by rumors for simply trying to do the right thing. I have watched coworkers make multiple attempts to address the above-mentioned situations. Management was made aware by multiple people but chose not to intervene until it was too late. The lack of accountability and support makes it impossible to feel safe or valued leading to isolation, making the workspace ultimately unbearable for some. Employees who fuel the toxic culture are rewarded with promotions to leadership, while those who are being mistreated are ignored and pushed out. Thus, we have lost some amazing, loyal people, who genuinely care about the clients, Positions have been changed or reassigned without prior discussion, leaving employees blindsided. Some have even been asked to train their replacements, only to learn that the person stepping into the former role will be paid significantly more.

Explore other reviews about Connections NW

5.0
26 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Reliable, attentive, easy to talk to

Cons

None that i can think of

1.0
12 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

• Meaningful work supporting individuals and families with intellectual and developmental disabilities (IDD). • Opportunity to advocate for vulnerable populations and help create safety plans and service contracts. • Ability to build strong relationships with clients and families. • Gained valuable experience navigating social service systems and compliance requirements. • Learned a lot about documentation, service coordination, and case management processes. • The work allowed me to grow in empathy, advocacy, and problem-solving skills. • Some coworkers were compassionate and deeply committed to the people they served.

Cons

• Workplace culture at times felt cliquish, which created divisions among staff. • There appeared to be favoritism within certain teams, which affected morale and perceptions of fairness. • Concerns raised by employees were not always acknowledged or addressed in a transparent or timely manner. • Communication from leadership and HR sometimes lacked clarity or follow-through. • Some employees felt unsupported when bringing forward workplace concerns. • Investigations related to workplace issues did not always appear to be handled thoroughly or transparently. • These challenges contributed to an environment where some staff felt hesitant to raise concerns.

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