Pros
Attracts talented people, so the people can be great to work with. Company very solid in structure, so transition into a role there is easy.
Cons
No pay reviews. If you want more pay, you have to threaten to leave or be one of the favourites. They focus on the positive benefits - like the £250 voucher that they give all staff at the end of the year (who have been there for a year of course), and flexible hours, and a subsadised gym membership, to try and avoid talking about pay reviews, bonuses, etc. The benefits aren't over and above what you'd expect from an employer who wants to take care of their staff, even if they try to make out like they are! The culture club is fantastic, and really does bring spirits up. However the company is focusing on mental health to seem like a new-age modern company, but completely ignoring the fact that they're causing their own staff problems with mental health through pressure and poor management. Senior management seem to openly be dishonest. They hire completely unreasonable/untalented people into management roles, and expect the good staff who actually deserve the senior roles to look after the clients without any pay reviews or bonuses or appropriate support. It's causing a poisonous atmosphere, and it's a real shame because it attracts talented people, so could be fantastic but the talented people instead just leave.