Pros
Zero patient interaction. Revolving door of employees so getting the shift you want may be easier to obtain.
Cons
Zero accountability for poor performance. Conduit values time served so the individuals who have multiple years with the company, sit back and watch the newer folks do all the work. As well as don’t punish those individuals for constant mistakes and laziness. While if you are newer and make similar mistakes, you are fired. Direct supervisors have zero control and the management above does nothing to fix issues. Instead of coming and having conversations about what they could do to improve quality of work, they will make unnecessary changes and push out an email the day prior. Expecting you to be on board and up to speed. Upper management seems to be run by individuals with ZERO experience or degrees pertaining to managing the Access Center.