Not bad overall - Customer Service Representative Conduent Employee Review

3.0
22 Apr 2025
Recommend
CEO approval
Business outlook

Pros

good benefits, always a lot to learn but you get paid time to study, nice coworkers, it's remote, you have opportunities to take VTO or sign up for overtime, depending on your needs

Cons

The IT situation is terrible, they will furlough employees without advance warning, once trained you're kind of thrown into the deep end and it's very difficult to get any of your questions answered, sometimes you are just *given* vto (just told to come in late, leave early, take a 3-hour lunch, when you didn't even ask for it or want it). It makes it difficult to keep your income reliable

Explore other reviews about Conduent

3.0
2 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Job as described. This company is a contracting company pretty much and through them I was working for Humana. It was straight forward and as described, but the training Humana provided was a bit hectic and intense, and people were quitting left and right because of how much anxiety it caused.

Cons

High anxiety training environment that felt like we weren't fully equipped to do the job. Not having the freedom to get up and away from your desk unless you were specifically on a break. Automatic answering phones.

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