Tier 1 Tech Support - Tier I Tech Support Conduent Employee Review

1.0
24 Aug 2018
Recommend
CEO approval
Business outlook

Pros

Work from home. Easy to get hired.

Cons

Where do I start? This is my second time working for them. First time it wasn’t so bad but things have gotten bad. Training was great but nesting was all over the place. Many questions went unanswered bc they simply didn’t know. A lot of us in my training class couldn’t log into their systems untilthe end of our last day of nesting therefore we didn’t know how to properly use the systems. We also ended nesting without finding out who our supervisors were for production. So during our first day in production we literally had to speak with multiple people each to find out what team we were on so that we could have access to the chat rooms we’re supposed to get help from. To this day a few of us still don’t know who our supervisors are bc no one has reached out even after a million emails. They also gave us permanent shifts before training started but now they are completely different with varying off days that change every week. It’s like they literally tell you one thing but do another. My supervisor seems a bit standoffish, like I can’t really talk to them without them thinking I’m dumb.

Explore other reviews about Conduent

1.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

Paid on time, provided equipment, decent benefits from day one, nice co-workers

Cons

Sweatshop mentality of the supervisors, threats of demotion/termination for medical leave, random layoffs when calls didn't justify hours, with those same hours shifted to supervisors to keep them active. Unable to print paystubs, had to request everything through a supervisor, and provide copious amounts of private information to have the request honored. Corrosive environment - I left as soon as I got another offer, gave 24 hours notice (and I've never, ever done that before). Unless you're on the verge of homelessness or starvation, avoid at all costs.

See reviews by: Helpful|Rating|Date|All