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      Conduent

      Engaged employer

      Conduent reviews

      Chat Advisor - Anonymous employee Conduent Employee Review

      3.0
      7 Jul 2018
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      -in some positions, you don't have to take calls -not all schedules are bad -supervisors are helpful and pretty cool

      Cons

      -customer service and everything that comes with that -everything changes constantly: teams, schedules, policies, etc. -employess have no negotiation with higher management -your performance is almost entirely based on what customers think about you

      avatar
      Conduent Response
      7y
      First, we want to thank you for your diligence in serving our customers. Customer Care is vital to our company, and as a Chat Advisor, you are uniquely positioned as a key ambassador. We truly appreciate your professionalism and willingness to serve our customers. We value your input and strongly believe that every employee has a voice and a contribution to make.

      Explore other reviews about Conduent

      5.0
      25 Jan 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great supportive team including upper manager

      Cons

      No cons during my employment

      3.0
      2 Jul 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Job as described. This company is a contracting company pretty much and through them I was working for Humana. It was straight forward and as described, but the training Humana provided was a bit hectic and intense, and people were quitting left and right because of how much anxiety it caused.

      Cons

      High anxiety training environment that felt like we weren't fully equipped to do the job. Not having the freedom to get up and away from your desk unless you were specifically on a break. Automatic answering phones.

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