Beware of Incompetent Leaders - Manager Concentrix Employee Review

1.0
10 Jun 2025
Recommend
CEO approval
Business outlook

Pros

Good compensation package for expat employees Fast recruitment process Convenient office locations Comprehensive medical and insurance coverage

Cons

Incompetent senior management - managing teams remotely and seems to lack management skills, extremely unprofessional. They like to humiliate their direct reports but act like meek lambs in the presence of their superiors. Unclear responsibilities - they have hired me as a manager but was given R&F tasks. Incompetent HR team - HR is pro-management and likes to gaslight employees. They do not acknowledge complaints and instead blame the employee for not being "adaptable" and "ready to face challenges". Daily multiple pointless meetings about status updates. You can't use your annual leaves 3 or more consecutive days at a time. You can't be on leave more than once a month. You will receive calls and be required to attend meetings outside of office hours, on weekends, holidays, and while on leave.

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Concentrix Response
12mo
Thank you for taking the time to leave us a review. We appreciate your feedback and will take them into consideration while we continue to build a great place to work every day.

Explore other reviews about Concentrix

5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Culture, career growth, leadership support and benefits are just a few of the pros.

Cons

I don’t have cons to share. I’ve been with the company for 15+ years.

3.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Paid training Always hiring Occasional snacks Some managers are cool

Cons

Lie about base pay and pay structure Most bonus pay is tied to surveys so things outside of your control will screw you. (i.e. customer asking for something your not allowed to do so they rate you badly on the survey.) Office politics and some terrible managers that will go out of their way to get you in trouble.(i.e. You had a technical issue during a call and had to disconnect[not uncommon thing] and they'll bring it up with upper management acting like you hung up for no reason. Schedule will change constantly and often little notice. -Mandatory hour cuts and overtime within 2 weeks of each other -Schedule can shift from M-F 8 to 5 to Thursday to Monday 1 to 10. HR will lead you on about opportunities in other departments but they never actually open for you.

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