Treats you terribly. Management is an absolute nightmare - Anonymous employee Concentrix Employee Review

1.0
26 Jun 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

They paid you. And occasionally gave you a small yearly bonus.

Cons

I have never in my life worked for a company that asked so much and paid so little. Management was unfair, and did not care about employees at all. They attempted initially to have you even clock out to use the bathroom. Work from home but if your house was on fire you were expected to sit at your computer. They showed favoritism to employees that didn't work and came down on the employees that did. There's literally so much I could go on and on about. If you are DESPERATE for money, then maybe work here. If you could work almost ANYWHERE else I would. They always had a negative thing to say and hardly ever a positive. And the stringent rules were so septic. Take this as your warning. And I was not an agent for the record.

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Concentrix Response
2y
Hi, thank you for this review. We're really disappointed to read this and even more disappointed you had to experience it. We never want anyone to feel undervalued, like they're being treated unfairly, or dehumanized. We don't stand for any of that as a company and as fellow humans. We really wish we had a chance to get to the bottom of this while you were on the team so that you could experience some change. However, we are going to go ahead and escalate this review anyway so we can ensure no one else has to experience this. Thank you so much for brining this to our attention.

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5.0
20 May 2026
Recommend
CEO approval
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Pros

Culture, career growth, leadership support and benefits are just a few of the pros.

Cons

I don’t have cons to share. I’ve been with the company for 15+ years.

2.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Decent Pay and benefits . Trainers prepare you for basic work

Cons

They have Team Leaders and product experts. Some Team leaders are great, my was not, I was supposed to be coached on a regular basis, for four months I received no coaching. My coach only got involved if something could negatively could affect their Stats. I asked for more training several times, the 2nd time I asked, she transferred me to her supervisor instead of answering my question. Products Experts were helpful but sometimes had completely different answers to the same question. There was this ongoing training that you could request to join. I stopped going when they repeatedly taught the opposite of some the companies Zero Tolerance policies. When i brought it up with their supervisor I never recieved a reply.

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