good start to work at home journey - Technical Support/Customer Service Representative Concentrix Employee Review

3.0
28 Jan 2021
Recommend
CEO approval
Business outlook

Pros

Full time employees got benefits including pto

Cons

fast paced, poor communication from management

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Concentrix Response
5y
Thanks for the review- we appreciate your feedback. We are currently initiating a new communications program in North America to ensure that important information reaches you quickly. Please feel free to reach out to your Work At Home People Solutions representative for more information about our Virtual Communications Hallways and to provide suggestions as to what information you want to see come to you. Best of luck in 2021!

Explore other reviews about Concentrix

5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Culture, career growth, leadership support and benefits are just a few of the pros.

Cons

I don’t have cons to share. I’ve been with the company for 15+ years.

2.0
22 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

Cons

Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

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