Management leaves much to be desired - Call Center Technical Support Concentrix Employee Review

3.0
6 Nov 2018
Recommend
CEO approval
Business outlook

Pros

- they provided the most of the equipment - Work from home position - decent pay considering the amount saved on fuel and vehicle maintenance - lots of overtime available in the fall months

Cons

- lengthy hiring process - very few day shifts available so likelihood of getting one is slim to none - ineffective management practices

Explore other reviews about Concentrix

5.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good people all of the time

Cons

Hapy people don’t like you

2.0
22 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

Cons

Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

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