Initially better now pathetic - Customer Service Representative Concentrix Employee Review

2.0
14 Sept 2017
Recommend
CEO approval
Business outlook

Pros

When process had hit the floor had wonderful people.. and process allowed us to learn a lot.had great TLs & working here was fun!

Cons

What to say.. actually have lot to say about A**s process. *Groupism - management totally focused in groupism. Whether their group tls are idiots they promote their bunch of tamilians , ruining the quality of work *Politics - gotta tell u .. bjp n Congress should really learn from these dumb souls. *Favouritism - wait a minute!! U want growth? Thinking to work hard?? Sorry it ain't work here.. u need to be a biiiiiiig bootlicker ..pleasing all top level ppl. even if u r zero.. ppl here r there to make u hero. Hopeless- when the pilot batch ppl were leaving the organization all they had we're good memories nd nothing but hopelessness. I never thought I would waste my decent tenure working for such organization!

Explore other reviews about Concentrix

5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Culture, career growth, leadership support and benefits are just a few of the pros.

Cons

I don’t have cons to share. I’ve been with the company for 15+ years.

2.0
22 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

Cons

Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

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