It is good only if you want to make carrer in bpo. - Anonymous employee Concentrix Employee Review

3.0
8 Jul 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You'll get average trending salary in market. There is 24*7 work environment though most of the times they do approve the preferences for week offs. Supportive staff and colleagues they never make you feel odd at work. Promotions are easy if you will perform good. Cab facility is there for female emplyees between 7 pm to 7 am. Ample leaves to take.

Cons

Long shift timings 9.30 hours a day There is no fixed break timings for agents and at the times of heavy call volumes break gets delayed by hours. Internal politics at times. If you got night shift and timings are 7.30 pm to 5 am then they will pick you at 5.30 pm and drop back by 6 am.

Explore other reviews about Concentrix

5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Culture, career growth, leadership support and benefits are just a few of the pros.

Cons

I don’t have cons to share. I’ve been with the company for 15+ years.

4.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

Great Teamwork within the company Training was efficient Loved working with a diverse population The point system for absences was decent There were incentives around Christmas time and it was fun and engaging You were able to question your QA and could change the outcome if they missed something

Cons

The companies benefits were expensive If there were issues with your internet you would have to take a point even though beyond your control The surveys were from customers and sometimes you can’t make all customers happy and it was added into your QA which you have no control over The shift bidding every 3 months made things stressful, especially when you couldn’t work that schedule given It was difficult to schedule off for holidays and sometimes had no choice but to work nearly all of them because they don’t have holidays off

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