Will be Surprised if Concentra lasts into 2014 - Front Office Specialist Concentra Employee Review

1.0
27 Sept 2013
Recommend
CEO approval
Business outlook

Pros

This company needs to be profiled on 20/20 or Dateline for the WORST EVER in existence! Benefits: Aside from the 401K (if you can AFFORD to contribute even 1%) Dental PPO and Flexible Spending the medical is EXTRA EXPENSIVE with high co-pays and deductibles. If you need to cover yourself and family -- plan on having up to $500/month deducted from your check. So in other words, PRAY to never have a chronic condition requiring insurance coverage. You'd make out better going to Minute Clinic or paying cash for an annual physical than spending $6,000/year of your MEAGER salary on a plan you'd hardly use.

Cons

Pay: HORRIBLE. Don't expect more than $12.00/hour to start in ANY non-clinical position. Worked there almost EIGHT YEARS and only received a cumulative of 30 cents in raises the ENTIRE TIME. At the halfway mark they REDUCED our pay by 10% to avoid lay-offs, only to give us back our original pay a year later and NEVER give us any raises -- DESPITE positive annual reviews. Concentra was bought out by Humana over a year ago and they gave us all $1,000 tax free bonus as a "welcome gift"/consolation pay. That was the LAST we ever saw of any financial incentives. Company Culture: Kill or be killed. No honor among thieves. Every man for himself. No opportunities for growth. Textbook example of a DEAD END JOB. Management: Aside from the Center Administrators (office managers), the physicians and therapists are EXTREMELY unprofessional, petty, two-faced and a couple are bordering on inept. CONSTANT errors and client complaints. Regional management is a JOKE and pressure centers to perform under conditions NOT conducive to success: Short staffed, underpaid, overworked, under appreciated. They've FIRED three Center Administrators in as many years. You do the math. Physicians and Therapists: Concentra is CLEARLY a dumping ground for physicians and therapists that either didn't make good grades in school and/or cannot secure employment in a more REPUTABLE and RESPECTED organization. No one with true talent, experience and intellect would risk their credentials on such a place otherwise. There are FAR TOO MANY other hospital and clinic options out there -- unless you aren't as "qualified" as you should be to secure THOSE positions. Convinced to avoid this place yet?

Explore other reviews about Concentra

5.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits. PTO coverage is great.

Cons

None that I can think of.

1.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

I enjoyed the technical challenges working with extremely passionate and talented people. The benefits and compensation are competitive, and I had so much to offer given a little more time.

Cons

Unfortunately, it is a revolving door. Management is vastly unqualified and by title only. They had no on-boarding process and communication was extremely poor or lacking altogether. They are fire happy and terminate people like nothing without regard for tenure which almost seems deliberate. Several very experienced and tenured people were terminated the week before I was. One of which had moved to another team which created the vacancy for my position.

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