Work from home but high stress and poor support - Referral Coordinator Concentra Employee Review

1.0
7 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Work from home Mon -Fri

Cons

Management prioritizes unrealistic production metrics over the quality of patient care and employee well-being. The caseload is incredibly high, often forcing you to handle over a hundred workers' compensation cases simultaneously. This volume is made worse by constant IT system lags and an inadequate network of orthopedic doctors, leaving you stuck between frustrated patients and unhelpful insurance adjusters. Management offers very little support, relying on micromanagement to hit numbers rather than addressing the root causes of burnout. The compensation is also too low for the immense level of stress and volume required.

Explore other reviews about Concentra

5.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits. PTO coverage is great.

Cons

None that I can think of.

3.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

The pay is higher than most employers offer for similar positions. The benefits like PTO & sick time are higher (with increased seniority).

Cons

No paid holidays. The culture is not as warm & "family-like" as it has been in the past. If you do not fit a specific "mold" for leadership they will not hire or promote you despite your vast knowledge & added value to the team.

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