4.0
18 Jul 2023
Current employee
Edinburgh, Scotland
Recommend
CEO approval
Business outlook
Pros
Operations is a great job if your looking to get into IT or looking for a switch.
Cons
12 hour shifts isnt for everyone.
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Users say... "The people were great and very helpful in my location" "Good benefits and with WFH arrangement" "Generally a good work/life balance" "The people are vastly good to work with and the culture is great there." "Flexible work schedule and work from home for certain roles"
Users say... "Pay is low for the kind of work done ( paralegal yet not paralegal pay)" "Salary is low for this kind of position so there is a lot of turnover." "Little or no training for all departments except customer service department." "If you don't get the 11 questions on why the borrower fell behind = no bonus." "Upper management is clueless and like the work harder not smarter approach."