Not Great Beyond a Few Months - Anonymous employee CompassX Consulting Employee Review

1.0
25 Jul 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You'll probably get some kind of bump in title. Less "bureaucracy" than other firms in certain areas.

Cons

The senior leadership/ownership tier needs serious improvement. ---Two of the three are of high ability in different areas (1 Overall, 1 in Sales), but the three of them lack a coherent voice to lead the company. ---Two of the three needed to be more involved in the day to day running of the company. ---There was never much commitment to sticking to an approach for more than a month or two. A certain initiative would be announced and then it would just die within 2-6 months without any announcement, but not before employees had spent time and effort on the initiative. ---There were constant shenanigans and shifting goal posts to make sure bonus payouts for sales were kept to a minimum and delayed. ---Endless "CI Prep" to prep for client interviews. Because the CXG name carried no weight, all clients required client interviews of resources before they joined a project. Fair enough, but the client interview prep went waaay overboard (Imagine spending a weekend on CI prep while your boss is at Disneyland, etc.), often with multiple practice rounds that seemed to lead candidates to overthink and get hesitant and nervous as often as they provided any boost in interview performance. ---The hiring process was incredibly cumbersome and time consuming. I heard of candidates having 4-5-6 rounds of interviews. Interviews were longer and more exhausting than several of the Big 4 / Accenture tier firms. We were asked to spam message basically every consultant in SoCal with a pulse as part of recruiting efforts. And all of that took place in the context of a company with high turnover year to year and no name recognition. Recruiting was a never ending chore as it seemed 25-50% of the company would turn over year to year, and the owners were obsessed with hitting certain headcount levels (Probably to make the company attractive for a lucrative acquisition in the future). --As others have commented, there was very little support for you if, God forbid, you hit the bench. There were like 3 or 4 clients that were buying in any particular year, and if you couldn't land anything right away you would basically have to liquidate your PTO etc. and be semi-furloughed to remain with the company.

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CompassX Consulting Response
3y
Like any services firm we are constantly aligning our demand (sales) to supply (our resourcing). As a result, we typically manage very little bench time and are able to quickly deploy our consultants on the next project. No employee has ever been let go for just being on the bench (YTD ‘22). Every company focuses on retaining their best and brightest talent and we are no different. Historically, we experience very little regrettable attrition. At the beginning of 2022, we made a conscious effort to focus our hiring and retention more specifically toward those people who are the best possible fit for our culture and values. Unfortunately, we may have had legacy employees not able or prepared to adapt to the future direction of where we are headed in the next 3-5 years. Please ensure that during the interview process you are aligned and committed to our core values: Team, Growth, Grit, Excellence and Accountability. Lastly, we benchmark ourselves frequently against our peers’ recruiting processes and have made significant progress in improving the candidate experience. You’ll be interviewed by actual consultants doing the very work you will be doing, and will have an opportunity to meet several leaders of our firm. Our average time from source to offer is 4-6 weeks. For more information on our recruiting experience, please see our website: https://www.compassx.com/careers/#recruiting-experience - CompassX Executive Leadership Team

Explore other reviews about CompassX Consulting

5.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Amazing and accessible leadership; family feel; interesting projects; independence; no micromanagement; frequent perks, giveaways, and prizes; great personalities; flexible work arrangements

Cons

Lower pay than big 4

5.0
27 Mar 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I joined CompassX from a mid-sized consulting firm and so far it's been a great move. I feel like my perspectives and experience are valued and are seen as a benefit to the company, and the people who I work with really seem to care. The work itself feels meaningful, with interesting projects where each win (big or small) seems to have a big impact and celebrated by everyone. Since joining, the practice areas seem to be evolving and maturing, and I've been able to sharpen my skills by being pushed outside my comfort zone at times. Unlike my last company, there are no mandatory CompassX office days, but I know where the leaders or colleagues are each week if I want to meet in person. I've also enjoyed the in person events and other team meet ups,

Cons

As it's a small firm, sometimes there can be missing pieces or gaps e.g. there aren’t always standardized tools, predefined templates or playbooks like at larger consultancies. Sometimes this means more freedom to do things your own way, but can be frustrating if starting from scratch too often. The teams are pretty lean so work can get busy for short bursts of time to meet client expectations. Also need to be willing to wear multiple hats or flex into other areas to keep the show on the road.

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CompassX Consulting Response
10mo
Thank you for the thoughtful review – we’re so glad to hear your experience at CompassX has been a meaningful one so far. Creating an environment where people feel valued, supported, and challenged is crucial to us, so it’s great to hear that this is reflected in your experience. We also appreciate your perspective on where we can continue to evolve – as a growing firm, we know there’s still work to do in building out more structure and tools. Thanks again for being part of the journey – we’re lucky to have you on the team! - CompassX Team
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