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Compass Self Storage

Is this your company?

Losing respect - Store Manager/District Trainer Compass Self Storage Employee Review

3.0
6 May 2023
Recommend
CEO approval
Business outlook

Pros

Work is not hard and is steady income. Hours and days are always the same. Not a lot of coworkers to deal with in person.

Cons

Terrible middle management not being held accountable for actions. New management comes in and fires everyone. Training program is poor, no room to grow out of store level, pay is poor, they will change the projections to make up their own loses out of the pockets of their employees, very little support from management. Customers get rate increases ever 6 months which causes conflict on store level.

Explore other reviews about Compass Self Storage

5.0
10 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Supportive Management District managers and coworkers supportive and enjoyable to work with. Work-Life Balance Full-time hours with schedules planned in advance, which helps with personal planning. Compass Self Storage provides comprehensive training, especially for sales associates, which is helpful for those new to the industry Bonus Potential Some roles offer uncapped monthly bonuses, which can be a strong incentive for performance. Benefits PTO, paid holidays, lunch breaks, and health benefits including dental and vision.

Cons

Nothing to report as a con

1.0
3 Oct 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Little to none, no compassion. Just a paycheck at the end of the day.

Cons

The company talks about being friendly with their employees and says they listen to what their employees ideas are... what they fail to mention is that if your location is not performing (for whatever reason) you're forced to come up with a solution (as if you're an analyst or... not just a part timer) or be written up. So if you're a master in economy and can fix the situation, this may be the job for you. District is no help... it's kind of funny how they ALWAYS has something to say if things aren't spectacular. You could be outlining how you are doing everything you can... however the benefit of the doubt does not exist with this guy, At this job you are a property manager, uhaul customer service rep, salesman, marketer, collection agent, call center agent... all for basically minimum wage. Would give negative stars if I could.

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