Get your buckets ready, working here is like working on a sinking ship. Prepare yourself to keep your head above water. - Director Compass Intervention Center Employee Review

This place is riddled with problems, chaos, drama, and gossip. Upper management makes poor financial decisions, leaving minimal staff to run the daily operations and oversee direct patient care. Patient to staff ratios do not meet state or regulatory guidelines, which place direct care staff and patients in dangerous situations. Upper management and corporate officers are aware of the lack of direct staff and unsafe physical environment for patients; however, changes have not been implemented to correct the problems. The actual RTC building is in a state of disrepair and needs serious attention to prevent harm to the child and adolescent patient population they serve. Patients receive minimal therapy while in treatment, especially in RTC. Some patients do not meet with therapists even on a weekly basis. Therapeutic groups are often missed due to staffing shortages and crises on the unit. The education department provides basic educational services, does not follow 504 plans or IEPs. The patients do not receive educational services that are on par with their grade level. The daily program schedule is barely followed. The patients often do not receive physical activity time due to staff shortages and lack of indoor facility space when temperatures or weather prevent them from going outside. There is a massive disconnect between what is marketed for this facility and the services that are actually provided. There is also a fundamental mismanagement of resources with the leadership team expanding, leaving the unit short staffed and patients not properly supervised. The leadership spends an exorbitant amount of time blaming each other for deficits instead of resolving ongoing problems. Leadership team feels empowered to speak negatively and unprofessionally to one another, along with gossip about one another and file complaints on each other. There is little to no teamwork among the disciplines, leaving the patients with subpar care. Patients are admitted based on meeting quotas and not whether the treatment program is able to provide adequate care. Middle management is on call 24/7. The place promotes a terrible work/life balance. High performers are often punished with more work, while low performers are rewarded with the removal of expectations or job duties. The new CEO, who is Demeco and not Lisa Smith as identified on this site, is worried about being liked rather than performing and managing the facility. If you like an environment that feels like wrangling cats to get anything accomplished, this is the place for you. However, if you like to work in a stable, functional, and healthy environment, stay away. A meeting will be scheduled as a premeeting for the actual meeting. Bezos would have a field day with the inefficiencies of this place. Speaking out about inefficiencies or redundancies makes you a target. Senior leaders benefit from the ongoing turmoil as it takes the heat off of their ineffectiveness, lack of performance, and overall failure as a leader.