Leadership culture, job insecurity by design, and erosion of the values the company was originally built on.
I came to Companion Pet Partners because it was different. The group seemed to genuinely value relationships, staff, and patient care alongside business growth. That company no longer exists.
Over the past stretch, leadership has shifted toward people whose priorities are visibly tied to short term financial metrics and personal bonuses rather than the long term health of the practice or its staff. Strong, experienced team members have been let go. In some cases their replacements were announced in the same meeting. Whether or not that is legal, it sends a clear message to everyone still there. You are a line item, and your standing depends on staying useful to the right people.
The downstream effect is what you would expect. Staff make decisions out of fear rather than judgment, because one misstep can put you on a list. In veterinary medicine that does not just hurt morale. It affects patient care, because people stop advocating and stop pushing back when something is wrong.
There are still good people here, the ones who built what this place used to be. They are increasingly being edged out and replaced with friends and former colleagues of upper management.