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      Communication Service for the Deaf

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      Communication Service for the Deaf reviews

      Do Not Work Here - Customer Service Representative Communication Service for the Deaf Employee Review

      1.0
      9 Apr 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      It’s a job, thats it.

      Cons

      This is one of the most unorganized companies I’ve worked for thus far. Training was ok and then they immediately throw you to the wolves as soon as you’re out. There is a bit of micromanagement. They literally hawk down everything you do. You can get written up for the smallest mistakes. Breaks are short and watched closely. They don’t even want you to use the restroom unless you are on break. Just don’t drink until the end of your shift. The icing on top of the cake is the pay is VERY LOW.

      Explore other reviews about Communication Service for the Deaf

      5.0
      10 Nov 2023
      Community support specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible schedule, wide range of duties

      Cons

      Travel time to clients, activities, work sites

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      Communication Service for the Deaf Response
      2y
      Thank you for sharing your experience! We are always striving to improve, so we genuinely appreciate your feedback. As you may know, Glassdoor reviews are anonymous but if you would like to provide us with specific areas we can focus on to help improve the employee experience, please reach out to talent@csd.org.
      1.0
      29 Jun 2026
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Fully remote position with company-provided equipment, including a laptop and keyboard, set up before your first day.

      Cons

      Training relied on self-paced courses with several broken links, leaving onboarding feeling disorganized. Attendance and course-pacing were monitored closely, and check-in meetings often felt unproductive. My account was also locked out multiple times without clear explanation. The role itself was fairly basic relative to relevant experience, with limited room to grow or use existing skills.

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      Communication Service for the Deaf reviewsCommunication Service for the Deaf Customer Service Representative reviewsCommunication Service for the Deaf review