Pros
- Great induction and training materials - Excellent role for those new to the industry with no experience - If you're lucky and put into the right team, some outstanding team leaders will give you the opportunity and recognition for your work.
Cons
- This job peaks at 3 months and after the honeymoon phase, it's over you get over worked on other/service/trade with 50+ calls per day and micromanaged for your KPI. - You cannot take a moment to breathe or for a bathroom break without a hit to your KPIs. - The quality of hires is really questionable, it seems they really let everyone in the door. - When you become tenured in this role, you will constantly clean up for the questionable hires. - This job can also be very draining on your mental health and well-being but if you can put up with it for 12 months you can move external or internal.