Toxic Corporate Culture - Program Manager Comcast Employee Review

2.0
16 May 2024
Recommend
CEO approval
Business outlook

Pros

The benefits are good, especially the discount on Xfinity services. The product innovations are evolving and interesting to track. There are some passionate, smart and kind employees within the company - unfortunately, they are not the ones in leadership roles.

Cons

Comcast breeds a culture of toxicity and rewards those with negative attitudes who hide behind the work of others on their team. Unfortunately, promotions and raises can be hard to come by - despite them touting a growth mindset - and those who do seem to receive them are conniving and unsupportive. The management teams lack leadership and empathy - employees who express concerns about mismanagement are met with not only resistance, but also retaliation. Mental health concerns expressed by employees who work hard and work well with others are cast aside. The company tries to support Diversity and Inclusion efforts, but everything feels like a corporate checkbox and lacks genuineness. If you are someone who likes to blend in with the masses, are comfortable knowing you are truly just a number and a cog in the wheel, and want to be able to say you work for a "great company", then you may be ok working at Comcast. If you want to be able to share ideas and honest feedback, grow in your career, work with a supportive team, and receive credit for your work, then this will likely not be the place for you.

Explore other reviews about Comcast

5.0
16 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great Culture, Benefits, Pay is good

Cons

No room for moving up

5.0
28 Feb 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Working at Comcast has given me the opportunity to develop myself; take the time to grow and learn, and that was really important to me during the time in my life when I joined the company. If you have the drive and ambition, there are a ton of ways in which you can grow into a leader if that's what you want to be. I took advantage of the continued education benefit and am finishing my masters degree now... I also joined a couple of the employee resource groups which offer seminars and networking events that support your professional profile. Listen, I'm not a total nerd. The point of my post is that this isn't a company you join and just stay stale within. They encourage your growth, but it's up to you to make it happen. Not only this - it's pretty exciting. We're busy and we have big jobs to do. My salary is in the top percentile for my industry but not only this, I again get the continued education (which is ~$6K/year) plus free cable/internet, top health care benefits and a truly balanced lifestyle - which is rarely the case within the Tech industry.

Cons

Telling people you work at Comcast triggers 2 typical responses: 1) A big hatred rant on customer service 2) A how do I get my foot in the door? The reputation of the company is difficult, but the style of the company is to stay humble - I've never seen the company defend themselves against the harmful and discrediting news that exists. I personally think they should defend themselves a little more - they are between a rock and a hard place in many instances of service. I personally experienced visiting someone's home where the issues they were having with their connection was due to a tree root growing into the cable lines which had been their for over 20 years. Things like that cannot be diagnosed over a phone call. It's hard work in the field for sure. Being a part of the corporate side sometimes we're too disconnected from what's happening on the frontline. So I think the size of the organization comes with its complications, but again if you're a working professional looking for an exciting, robust and sexy career, you can comfortably have it here.

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