Pros
Being a Comcast technician gives you a great start into the technology world you will learn a lot about home theater, home networking, home phone services as well as you will learn about the headend distribution and last mile system. Being a part of such a big corporation meansbyoy have a lot of benefits. Discounted cable, internet, home phone, and security. Competitive healthcare as well as a whole ton of corporate discounts from other corporations. Technicians in some areas are allowed to take vehicles home. Advanced phones and tablets have allowed for better local communication.
Cons
Starting pay is rather low and you only get a once a year merit raise, no cost of living raise. Work load is really large within the time constraints given by the company. Communication is rather slow from the field upwards. Advancement is weird. Supervisors do not ultimately have a say in who gets hired for what job HR does. So that makes it harder to network for a new position. Responsibilites grow on a quarterly basis but your pay doesn't increase with responsibility, nor are you given more time to meet your responsibilites. There is a grey area between quality and quantity as long as everything "averages out" for the company management doesn't care. But it can effect your raise.