4.0
24 Jun 2009
Current employee
Philadelphia, PA
Recommend
CEO approval
Business outlook
Pros
Very focused objectives and understanding of roles in the lower and middle management tiers. Job stability and security are consistently strong, even in a down economy. Very good benefits.
Cons
Executive leadership too focused on their world, pleasing Wall Street investors and lenders with balance sheets that reflect ample profits. Missing the boat in terms of customer satisfaction and loyalty, though. High prices and inconsistent technical operations drive customers away, with a vengeance.