Great place and treat you well! - Customer Service Specialist Collective Health Employee Review

My boss was incredible and a force for good at Collective Health. The Marketing Marketing was very collaborative and supportive of one another. Made great relationships with the team and felt like we were making a difference together. Awesome relationship with Sales overall with little friction.

Working fully remote (post covid) was sometimes challenging to feel connection with majority of team being in Bay Area. I never had opportunity to meet my supervisor and other key members in person. I believe this environment has changed now with Covid no longer being a factor with more chances to interact in person.

Good benefits, especially health insurance. Some very intelligent people. Company mission is great.

Untrustworthy leadership that makes reactive choices and publicly badmouths their subordinates to other subordinates. Politics are HUGE here. I have quite literally heard of leadership making decisions on firing people simply because they don't "like them". I genuinely didn't know people behaved like this outside of those outlandish tv shows and movies where people have no tact and are completely unprofessional. Yelling and pointing fingers is normal when it comes to escalated matters, and working over 40 hours is not only typical, but expected. Weekends are not off limits either, and we get fake commended for our hard work and dedication, when really we would have just been reprimanded if we protested on constantly working outside of the 9-5. I have witnessed employees crying from different departments and levels; managers too.