2.0
12 Feb 2026
Former employee, more than 3 years
London, England
Recommend
CEO approval
Business outlook
Pros
Supportive middle management who care about their people and lead by example. Strong team culture with a collaborative and supportive environment.
Cons
Following the recent redundancies and new executive hires, the business has been going through a challenging and somewhat chaotic transition. Although tough market conditions are understandable, the restructuring of the CS team and the removal of key incentives for high performers have negatively affected morale and culture. A number of long-tenured, high-performing employees have since left for stronger offers, leaving gaps in deep product and platform knowledge.