Great product, terrible management, sales, and marketing - Anonymous employee Cofense Employee Review

Cofense was a great company to work for. I loved the mission and the work. I’d work there again!

Layoffs became a regular thing which is why I found an offer elsewhere.

it was great back in the day, went downhill around 2022ish Great benefits Good parental leave, including paternity leave Extra perks like: $1k HSA contribution $250/month phone stipend Flexible schedule and autonomy (used to be) Some genuinely good people still there but most left end of 2025 big name clients i like the new ceo

morale is super low and it's an elephant in the room Constant identity crisis. Strategy changes every few months... there seems to be an extreme disconnect from reality both internal and externally Massive turnover across sales with little revenue produced, ~5 CROs in a year, 3 VPs of Sales in 2 years, 6 reps gone, VPs of engineering, finance and legal recently left, 3 CEOs in a few years etc constant feeling of instability due to consistent layoffs that were told weren't coming, despite performance - i believe there were 4 RIFs in ~3 years Many tenured employees were laid off while underperformers or friends of leadership stayed/replaced them Marketing provided limited support to renewals and tried to tell new biz sales how to sell. it took months to produce basic material. Product innovation is painfully slow and falling behind. minor UI updates are celebrated while major customer-requested features sit untouched for years and continue to be delayed. leaders "been there forever" and have blinders to the broader industry. pressure for client retention bordered desperation if you're looking to work here, you should inquire about actual W2 earnings, quota attainment & renewals book/ client attrition, percentage of reps hitting numbers, turnover rate internal training felt elementary and chaotic, minimal incoming leads Communication internally is poor sales leadership was MIA in the trenches but seem to inflate their participation to higher-ups. pushed a sell while sleeping culture a comp plan is only good if it's realistic to hit. The company still seems convinced it’s the market leader while ignoring how quickly competitors and newer solutions are evolving.