great when times are great, stressful when they're not - Lead Supervisor Coach Employee Review

4.0
10 May 2024
Recommend
CEO approval
Business outlook

Pros

-near corporate level benefits for hourly store employees. -sales goals are usually attainable. -set bonuses when the store achieves its monthly sales goal. -great coworkers.

Cons

-lots of oversight and criticism when business is poor. -too much focus on digging into your personal issues. It appears to come from a compassionate place but can later be used against you. -lots of expectations about having a life long passion for the work. If you are simply showing up to do your best and serve the company's interests but not making this your life you are made to feel like you are not enough.

Explore other reviews about Coach

5.0
8 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Management was very receptive, open, and caring.

Cons

The pay was not great.

3.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

- fast paced days with lots of client interaction and team building moments - fun product dropped monthly with opportunities to be the first to own popular drops - opportunities to grow* - a great starting place to learn how to provide an elevated shopping experience and learn how to build a client book

Cons

- * Opportunities to grow only present themselves if you have a positive relationship with the management team and/or the DM - Corporate tends to lead on candidates and promise advancements or change verbally but little is done to correct behavior or advance within the company - Your store manager will determine whether the team is harmonious and fair, can be a double edged sword - you will be asked to do tasks or take on projects outside of your position with no additional compensation. It will be heavily frowned upon to decline said opportunities and tended to lead to being denied advancements - during ICE activities in the city, Coach refused to make a statement and or provide guidelines to how we as a store should respond. Associates were punished for absences related back to ICE activities

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