Pros
Great, highly competitive bonus structure. Managers are well paid based on experience. Opportunity to change brands within tapestry family. Very competitive employee discount and special employee perks throughout the year. Introduction to luxury- Coach is a great bridge between more commercial retailers and luxury brands. Employee stock purchase program Flexible dress code depending on building (some have uniforms, some do not). Rollover PTO, volunteering time paid. Flexibility to do what’s right for the customer.
Cons
Limited room for growth once in a management role. Like every retailer you deal with politics, who likes who determines how much support you truly get to run your business. Competing directly with outlet- can be a hindrance to running your brick and mortar business as they continue to blur lines between retail and outlet from customer perspective. You’ll find yourself dealing with a lot of customer issues that do not pertain to your business specifically. Dated technology, ineffective systems add to your workload. Despite being mostly paperless, lots of excel docs, forms, busywork as management to complete that pulls you off the selling floor. Miscommunication between stores, customer service- policies need to be updated and uniform between brands/regions/channels.