Mediocre Fashion, Mediocre People, Mediocre Company - ASM- Assistant Store Manager Coach Employee Review

3.0
27 Apr 2021
Recommend
CEO approval
Business outlook

Pros

Good discounts, 401k matching, fine starter job...

Cons

Everything except discounts - store managers are nosy as hell, the company works round the clock on fake transparency, everybody exaggerates their own success and hard work to levels I've never seen anywhere else, sales associates are petty, customers are entitled, teammates are only your friends insofar as it offers them good gossip, the help desk is useless, turnover is extremely high, the environment abounds with undeserved pretentiousness, the store managers never take responsibility unless their team worked hard for good results at which point the store managers deserve all the credit.

Explore other reviews about Coach

5.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good managers Friendly environment everyone is willing to help

Cons

Minimal Benefits during slower months hours can get cut by a lot

3.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

- fast paced days with lots of client interaction and team building moments - fun product dropped monthly with opportunities to be the first to own popular drops - opportunities to grow* - a great starting place to learn how to provide an elevated shopping experience and learn how to build a client book

Cons

- * Opportunities to grow only present themselves if you have a positive relationship with the management team and/or the DM - Corporate tends to lead on candidates and promise advancements or change verbally but little is done to correct behavior or advance within the company - Your store manager will determine whether the team is harmonious and fair, can be a double edged sword - you will be asked to do tasks or take on projects outside of your position with no additional compensation. It will be heavily frowned upon to decline said opportunities and tended to lead to being denied advancements - during ICE activities in the city, Coach refused to make a statement and or provide guidelines to how we as a store should respond. Associates were punished for absences related back to ICE activities

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